Exactly 10 months ago on this day we took delivery of our Renault Duster AMT. It was a well thought of decision and after reviewing cars like TUV, EcoSport, Brezza, BRV and the Creta, we decided to book the Renault Duster AMT.
Fast forward to today, its been a good experience after completing around 22,000kms till now. We are travellers and have tried the Duster in highways, off roads, broken roads and jungle trails. We’ve covered hill stations, valleys, flat roads, beaches, hair pin bends – any terrain that we could get.
Steering/Handling – The Duster is called an SUV but it actually is a cross over. It operates and handles more like a sedan than an SUV. I switched from a small size Wagon R to the bigger sized Duster but felt no discomfort in handling the car in city as well as highway stretches. Yes, the increased width and length took some getting used to but from the moment I stepped into the Duster, handling was a piece of cake. The steering is very fluid and operates effortlessly in all conditions. I have the habit of driving single-handedly during highway stretches and still the car handles pretty well. There are some reviews that the handling is stiffer at lower speeds but I never experienced this; on the contrary the Duster seems very nimble and agile even in bumper to bumper traffic.
Tires – Before the delivery, I had asked for Bridgestone/Michelins but instead got the Apollo. I have never used this brand before and decided to give them a try. It hasn’t been a great experience though. I am not saying that the tires are bad but they are not suited for the terrains I travel to. They are not suited for bad roads or wet conditions and I have always felt them struggling for grip in the slightest amount of gravel or loose mud. Even the smallest stone can be felt and I am not sure if this is a tire issue or a suspension issue. I am just waiting to run these out and switch to better tires.
Suspension – One of the best features of the Duster and this is probably what sets it apart from the competition. What I really love about this car is the distance between the wheel arches and tires giving it a distinct SUV look and feel. Having a soft suspension is a boon when you are battling the potholes in Bangalore or taking the car out for some off-road in the Nilgiris. Ground clearance is the key highlight and my savior in some pretty rocky stretches I have covered.
Economy – The AMT comes with a normal driving mode and an ECO mode which basically shifts gear at lower RPM’s resulting in increased mileage but lower power delivery. I have ALWAYS used the ECO mode except for off roads and found it very comfortable. The drop in power as compared to normal mode is not much and hardly noticeable in city driving. During high-speed overtakes, I have noticed a slight lag in power delivery and I generally stick to M mode in such situations. The highest mileage I have recorded was 22.5kmpl on a 350km trip from Bangalore to Chennai. I did use the Cruise Control a lot with speed setting on 85kmph. On a normal day I get about 15-16 kmpl on the highways if I maintain speeds of around 90kmph and about 12-13kmpl in city conditions. All these figures are with ECO mode and Air Conditioning on.
Interiors – This is where Renault needs to make serious improvements. I am highly dissatisfied with the overall looks and quality of the interiors. Plastic quality in certain places is of cheaper quality to the ones used in low-end cars in India. You touch the plastic panels near the infotainment system and they start squeaking. It is evident where Renault has cut costs and cut corners too. When you drive over a rough patch, you can hear the plastic parts vibrating which is an irritating distraction for some drivers. The seats are very comfortable and clad in decent quality materials. The AMT is almost the top end and Renault should have offered me Art Leather seats. The Automatic climate control delivers and the AC performance has been top-notch as of now. Apart from the plastic my biggest complaint is the cabin noise. Renault seems to have done a lot of cost and quality cutting in this regards. In traffic, it feels like I am travelling in an open air vehicle as the doors and windows don’t have enough sound protection. I have asked the service centre several times if they can give me an extra lining on the doors but according to them it’s not recommended by Renault. The AMT is equipped with the usual seat high adjuster, lumber support, steering mounted audio controls and anti pinch windows.
Build Quality – The most disappointing part and something Renault needs to work on. For a car priced around 15.5 lacs on road Bangalore, I am left wanting for good build quality. The exterior of the car feels flimsy and you can see how thin the body is once you press hard on the bonnet or the body panels. I have constantly faced this nagging issue of the bumpers coming off a little bit. There is a visible gap between the front/rear bumpers and the body panel. Even after complaining multiple times to Renault the issue hasn’t been rectified. The windows keep making a rattling sound, probably due to the glass hitting some metal parts inside the door panels.
Infotainment System – The Duster comes equipped with a new Media Nav infotainment system with an 18 cm touch screen. It included Sat Nav, multimedia functions and bluetooth connectivity with smartphones (max 5). The system offers easy access to functions such as Radio, Multimedia, Maps and settings through the home screen. Navigation is a bit tricky for first time users but you get used to it after spending some time on it. The Bluetooth tech enables drives to make and receive hands free calls along with synching your phones phonebook. The inbuilt maps are very basic and not as good as Google Maps. I had to spend a couple of hours reading the manuals as operating the Maps can be a very tricky affair.
Engine/Gearbox – Having driven a manual all my life, switching to an automatic was a big move. Before I got the Duster, I test drove the TUV AMT as well and found it lacking on several fronts. The Duster on the other hand has the best AMT vehicle in the country in its category. The problem I faced with lags during gear shifts in the TUV are very minimal and hardly noticeable in the Duster. Sudden gear shifts while overtaking have been very soon provided you press the accelerator hard, which signals the chip to do the rest. The gearbox has performed well in all conditions all though I was not very happy with the performance in hair pin bends. I found the system getting into higher gears as soon as it hit 2000 RPM which might not always be the best gear to be in. But hey, it’s just a computer and not as smart as a human brain. In such conditions, I generally switch to the manual mode which gives me better revs and increased power delivery. Renault has also introduced the Hill Assist Feature which I got with the AMT. Essentially, HSA holds the car for about 2-3 seconds in its place when on an incline, giving the driver enough time to accelerate and move forward without rolling back. Very useful feature while driving in ghats or while parking on an incline.
Overall my experience with the Duster has been a mixed bag of feelings. I love the handling, suspension, features but hate the build quality.
What’s good!
- AMT is great for city commuting. Also one of the cheapest and best in the industry
- Great suspension and handling in all road conditions
- Huge boot space and cabin space for all heights
- Balance handling and dynamics; stable at high speeds
What’s not so good!
- Body quality and interior plastic quality seem very cheap
- Lots of wind noise post 90kmph. Noise insulation needs to be done separately
- High cost. At 15.5 lacs the Duster doesn’t deliver the ROI expected
- No AWD option with the AMT
Let us know what you think about this review. Leave your comments and we will get back to you soon!
TRAVELMYNATION 